Making decisions about insurance coverage and understanding medical bills can be a challenge. PA MEDI is a free health insurance counseling program for individuals on Medicare and Medicaid. PA MEDI counselors are specially trained staff and volunteers who can answer questions about Medicare and provide easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance. Counselors provide insurance options without trying to sell you a specific plan. Their goal is to help you find an insurance option that meets your health and wellness needs. PA MEDI counselors also offer assistance in filing appeals, as well as grievances for denied services and quality of care.

New volunteers are always welcome.  As a volunteer, you will receive free training about all the Medicaid and Medicare programs. Volunteers can choose to assist as counselors, speakers, assistants, or data entry specialists.

To schedule free counseling or to learn more about PA MEDI Volunteer Opportunities, contact: April Patton at 717-242-0315 ext. *110 or email

Effective July 1, 2021, APPRISE is now Pennsylvania Medicare Education and Decision Insight, PA MEDI – Same Program, Same Services for Pennsylvania’s Medicare Beneficiaries, now with a new name.